Contact Us

We're here to help! Get in touch with us for any questions, feedback, or support.

Send us a Message

Get in Touch

Visit Our Store

Große Marktstraße 15
63065 Offenbach am Main
Germany

Call Us

+49 (0) 69 12345678
Monday - Friday: 8:00 AM - 8:00 PM

Email Us

info@familybazar.de
support@familybazar.de
We respond within 24 hours

Business Hours

Store Hours:
Mon-Sat: 7:00 AM - 10:00 PM
Sun: 8:00 AM - 8:00 PM

Support Hours:
Mon-Fri: 8:00 AM - 8:00 PM
Sat-Sun: 9:00 AM - 6:00 PM

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Frequently Asked Questions

We deliver daily from 8:00 AM to 10:00 PM, including weekends and public holidays. You can choose your preferred delivery time slot during checkout.

Yes! We offer same-day delivery for orders placed before 12:00 PM. Orders placed after 12:00 PM will be delivered the next day.

We offer a 30-day return policy for non-perishable items in their original condition. Perishable items can be returned within 24 hours if they don't meet our freshness standards.

Yes, we deliver throughout the Rhine-Main region including Frankfurt, Darmstadt, Hanau, and surrounding areas. Delivery fees vary based on distance.

Once your order is shipped, you'll receive a tracking link via email and SMS. You can also track your order from your account dashboard.